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DRIVE BRAND ENGAGEMENT WITH PERSONALIZATION

In today’s marketing landscape, multi-touch campaigns are essential, but personalization takes them to the next level. Personalizing your marketing creates unique experiences for each customer, boosting engagement and delivering better results.


Here are a few ways to tailor your targeted print communication:


01 Craft Tailored and Relevant Content
Create content that speaks directly to your target audience to make the most of every print campaign. Use persona demographics to craft your message, ensuring it resonates and drives action with every brochure, postcard, flyer, direct mail piece, or digital space.


02 Use the Power of Consistency
Delivering a cohesive message across channels reinforces your brand identity and establishes trust. Maintain consistency in your brand’s color palette, tone, and design elements to create a seamless experience for your audience across all marketing channels, including print and digital.


03 Map Each Customer’s Journey
Deliver the right message at the right time to plan your customer journey from awareness to conversion. For example, start with a direct mail postcard, follow up with a brochure at a trade show, and send a personalized thank-you email after a purchase. This personalized approach helps customers feel valued, boosting the chance of conversion.


04 Measure Customer-Centric Insights
Track the performance of each touchpoint using unique codes or URLs. Analyze conversion rates, customer acquisition costs, and ROI to see what’s working and needs improvement. By monitoring your content's performance, you can adjust your strategy for better results.


Pro tip: Personalizing a multi-touch campaign doesn’t have to break the bank! For budget strategies, check out: Strategize Budgeting for Print Campaigns.


It’s not just about using more channels in your marketing efforts – it’s about using them smarter to enhance the individual customer experience. Personalizing your multi-touch campaigns supercharges your engagement, boosting your business’s growth.

Xperient is Central Florida's premier printing company, delivering individualized, multi-touch campaigns for over 20 years. Start your journey to multi-touch marketing success with us today!

Posted 2025


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